Resume
Education
Bachelor of Science in Computer Science — 2006 to 2008
University of Lethbridge
- Theory of programming languages, algorithm design, and computer architecture
- Linear algebra, logic and proof mathematics
Computer Systems Technology Diploma — 2004 to 2006
Red Deer College
- Programming, networking, databases, and systems analysis and design
- Received ASET and Jason Lang scholarships
- Elected as IT Society Treasurer
High School Diploma — 2003
Lindsay Thurber Comprehensive High School, Red Deer, Alberta
- Certificate of Bilingualism (French)
- Honour Roll student since 2000
Experience
Web Programming Consultant — Winter of 2008
Inter-Varsity Christian Fellowship, U of L
As an applied study in my degree program, I worked for the IVCF club on campus to implement a new Web-based communication system.
- Performing analysis of old system and interviews with users to determine new requirements
- Acquiring skills required to design a new system using the pre-built Drupal framework and API
Web Programming Consultant — Summer of 2006
LaLiberté Consulting Ltd.
During four summer months of 2006, I worked with LaLiberté Consulting to build a Web application for use by Willbros MSI Canada Inc. The tool was designed to track welders and related welding qualifications.
- Gathering all requirements from the client
- Designing database back end as well as a functional, attractive front end (ASP.NET & SQL Server)
- Managing time and changing requirements according to project schedule
Computer Service Technician — 2003 to present
Personal business
This work involved on-site troubleshooting of hardware or software problems reported by customers. I had a small client base, including the Impala Medical Clinic and S H Boutros Professional Corp. (Red Deer).
- Quickly diagnosing problems described by the customer
- Providing appropriate options for repair, upgrade, or replacement
- Billing reasonable rates for work performed
- Promptly responding to calls and following up after service
Electronics Sales Associate — 2004 to 2006
STAPLES Business Depot
STAPLES Business Depot is Canada’s largest supplier of office supplies, business machines, office furniture and business services to small business and home office customers.
- Discovering customers needs through a series of open- and closed-ended questions
- Offering a total solution—including add-ons and refills
- Following procedures for proper paperwork (complete forms, filed properly)
- Consistently ranking in top half of employees for Extended Service Plan sales
- Dealing with upset or abusive customers
- Working across departments (Computers, furniture, office supplies)