Education

Bachelor of Science in Computer Science — 2006 to 2008
University of Lethbridge

• Theory of programming languages, algorithm design, and computer architecture
• Linear algebra, logic and proof mathematics

Computer Systems Technology Diploma — 2004 to 2006
Red Deer College

• Programming, networking, databases, and systems analysis and design
• Received ASET and Jason Lang scholarships
• Elected as IT Society Treasurer

High School Diploma — 2003
Lindsay Thurber Comprehensive High School, Red Deer, Alberta

• Certificate of Bilingualism (French)
• Honour Roll student since 2000

Experience

Web Programming Consultant — Winter of 2008
Inter-Varsity Christian Fellowship, U of L
As an applied study in my degree program, I worked for the IVCF club on campus to implement a new Web-based communication system.

• Performing analysis of old system and interviews with users to determine new requirements
• Acquiring skills required to design a new system using the pre-built Drupal framework and API

Web Programming Consultant — Summer of 2006
LaLiberté Consulting Ltd.
During four summer months of 2006, I worked with LaLiberté Consulting to build a Web application for use by Willbros MSI Canada Inc. The tool was designed to track welders and related welding qualifications.

• Gathering all requirements from the client
• Designing database back end as well as a functional, attractive front end (ASP.NET & SQL Server)
• Managing time and changing requirements according to project schedule

Computer Service Technician — 2003 to present
Personal business
This work involved on-site troubleshooting of hardware or software problems reported by customers. I had a small client base, including the Impala Medical Clinic and S H Boutros Professional Corp. (Red Deer).

• Quickly diagnosing problems described by the customer
• Providing appropriate options for repair, upgrade, or replacement
• Billing reasonable rates for work performed
• Promptly responding to calls and following up after service

Electronics Sales Associate — 2004 to 2006
STAPLES Business Depot
STAPLES Business Depot is Canada’s largest supplier of office supplies, business machines, office furniture and business services to small business and home office customers.

• Discovering customers needs through a series of open-­ and closed-ended questions
• Offering a total solution—including add-ons and refills
• Following procedures for proper paperwork (complete forms, filed properly)
• Consistently ranking in top half of employees for Extended Service Plan sales
• Dealing with upset or abusive customers
• Working across departments (Computers, furniture, office supplies)